At Tranquil, we want to ensure that our clients are fully aware of our refund policy. Once you complete a booking through our service, please understand that all sales are final. However, we may make exceptions in specific, discretionary circumstances determined solely by Tranquil.

Please note that under no circumstances will Tranquil issue a refund for any reason related to the service, unless it is deemed appropriate by Tranquil’s sole discretion.

Furthermore, we would like to remind our clients that engaging in inappropriate conduct during therapy sessions, such as making unacceptable requests, displaying inappropriate behavior, or posing a threat to the therapist’s health or well-being, may result in an early termination of the session without a refund. We appreciate your understanding and cooperation.